Can't access Caixa Tem? Discover the solution
The Caixa Tem application, from Caixa Econômica Federal, covers several Federal Government social programs, including the famous Auxílio Brasil, which came to replace Bolsa Família.
Although the application has brought many facilities when it comes to accessing benefits by citizens, it may also present some access errors due to the large number of users who access it daily.
If you can't access your Caixa Tem, we have the solution. Check out other means of contacting Caixa Tem.
Caixa Tem app contacts
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Through the Caixa Tem application, the user can manage their Digital Savings Account, and check the dates and values of the social benefits that the application allows access to.
Through the app, the user can also perform banking operations such as transfers via PIX, DOC and TED, making bank slip payments, making online purchases, and other types of services.
If, eventually, the user cannot access the application, it is possible contact Caixa Tem through other means, such as telephones:
- 4004 0104 – for metropolitan regions;
- 0800 104 0104 – for other regions.
The following options will be displayed in the menu:
- Press 1: if you forgot your password;
- Press 2: to change the email or telephone number;
- Key 3: device blocked;
- Press 4: questions about how to access the application;
- Press 5: questions about balance, statement or transfer.
The calls mentioned are completely free, and greatly help the user in cases of immediate access to their Caixa Tem account.
For people with disabilities
For citizens with disabilities that make it impossible for them to access the Caixa Tem application via cell phone, it is possible to access services via phone:
0800 726 2592 – assistance for disabled people via telephone works 24 hours, including on holidays.
Ombudsman
As the options in calls to Caixa Tem are pre-programmed, some doubts and questions may not be answered, thus requiring another, more in-depth contact. To do this, the user can contact the ombudsman from Caixa Tem, which works over the telephone:
0800 725 7474 – the service operates from Monday to Friday, from 9 am to 6 pm, and does not operate on public holidays.
Access via WhatsApp
To make access even easier, Caixa Tem offers the possibility of unlocking the application through WhatsApp chat.
Thus, through WhatsApp, the Caixa Tem user can access the payment calendar for the benefits of the various social programs that the box covers, in addition to being able to unlock the application.
To ensure security and practicality for the user, the Caixa Tem app allows unlock following the steps below:
- Download Caixa Tem;
- You access with a password and your CPF;
- Go to the menu;
- Select the “Release Access” option;
- When you click, a forward to a WhatsApp conversation will appear;
- There, just follow the instructions, which include sending documents, and verifying the Caixa Tem account to unlock it.
Unlocking Caixa Tem may take up to 48 hours, if this time passes, the user must go to a Caixa Econômica Federal branch.
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